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Covid-19 - Municipal Information & Resources

The Provincial and Federal Governments are taking significant steps to limit the transmission of the COVID-19 virus including recommendations to limit the spread through communities. Carleton Place Town Council and Staff are taking the situation very seriously and have implemented a number of proactive measures to ensure the limited spread in our area. All new information will be posted to this page in addition to the information already compiled below:

Town Hall Open to the Public

On Monday, June 14th the Carleton Place Town Hall reopened to the public during regular business hours (Mondays to Thursdays 8:30 a.m. to 4:30 p.m. and Fridays 8:00 a.m. to 4:00 p.m.). Physical distancing measures are in place and access is limited to the front lobby area. Please see below for a list of policies and procedures:
  • If possible, please continue to make payments owing to the Town online or via the drop-box at the OPP station instead of in person in order to ensure your safety and that of Staff;
  • If an in-person appointment is required with the Planning, Building, Public Works, or Clerk’s Departments, please call ahead and arrange a time with the Staff member you would like to meet with. Staff will request you call at the time of your appointment to notify them that you have arrived. They will receive you and escort you to the designated private meeting area directly off of the main lobby;
  • Staff will remain behind clear barriers for in-person appointments;
  • Masks will be mandatory for any member of the public entering the Town Hall;
  • There will be designated lines for entering and exiting. The public will enter through the door located on Mill Street and exit through the doors leading out to Bridge Street.

Payments Owing to the Town - For any payments owing to the Town, options include in-person at the Town Hall during regular business hours, online or telephone banking, mailing a cheque to the Town Hall or dropping off a payment in the mail slot at the Police Station located at 15 Coleman Street. We encourage residents to use these means of payment if at all possible. Town Hall does offer payment via credit card, however, there is a 3% service charge on the value of the payment to recover costs. Please call 613-257-6200 to use this service.

With respect to parking tickets already issued, the timelines for payment and/or options to address the infraction can be found on the back of the ticket. These timelines are mandated by the Province.

Carleton Place Public Library Curbside Service - The Library will continue to offer contactless curbside pickup services. Holds can be placed at www.carletonplacelibrary.ca or by calling the library at 613-257-2702. Book bundles, interlibrary loans, and digital services such as Libby and Hoopla will continue uninterrupted. Information about how to use curbside pickup services can be found at www.carletonplacelibrary.ca/curbside-pickup-services/. The Library will offer computer, printer, and scanner access by appointment beginning Tuesday, April 6th.  Please call the library at 613-257-2702 to book an appointment.

Lanark County Targeted Emergency Child Care

As per the provincial announcement, all elementary and secondary schools in the province are to move to teacher-led remote learning as of April 19th, 2021. All child care for non-school-aged children and licensed home child care will remain open with no changes.  Before and after school programs will be closed and free targeted emergency child care for school-aged children only will be available for health care and frontline workers.

How do I know if I may be eligible for Free Targeted Emergency Child Care?

Please refer to the list of eligible workers. Please note that the List of Eligible Workers is set by the Province and is not the same as the Essential Work Place list.

 What other factors are taken into consideration when determining eligibility?

  • Do you have another adult in the home?
  • Are you able to do your job from home?

Where are Targeted Emergency Child Cares located In Lanark County?


  1. Almonte: Holy Name of Mary School, 110 Paterson Street
  2. Perth: TayCare: Stewart School, 7 Sunset Boulevard
  3. Smiths Falls: Child Development Centre, 73 Thurber Street

How do I apply?

After reviewing the eligible professions and determining you are eligible for Emergency Child Care, please email lclarke@lanarkcounty.ca to begin the application process.

What do I need to apply?

  • Verification of employment as an essential service worker (pay stub, name badge, etc.)
  • Proof that you live or work in Lanark County
  • Hours of work
  • Information of children: Name, age, list of immunizations
  • Emergency contacts
  • Confirmation that children have no symptoms, have not travelled out of Canada in the last 14 days and no contact with anyone having COVID-19.

When Does Targeted Emergency Child Care Open in Lanark County?

  • Our goal is to open Targeted Emergency Child Care as of Monday, April 19th, 2021. This is subject to change depending on when we receive provincial approval.

Other Emergency Child Care Details:

Targeted Emergency Childcare for school-age children is not a replacement for school learning.  Assistance will be offered by childcare providers, but child care staff are not responsible for ensuring the school curriculum is followed. Students are welcome to bring their computers or paper learning materials. Providers are not responsible for taking care of the computers that you bring. Centres are able to offer morning and afternoon snacks, parents are expected to pack a lunch for their child on a daily basis.

Spaces are limited and reserved for those with no access to child care. Once spaces are filled, a waitlist will be maintained.

Local Covid-19 Vaccine Status Update - September 7th 2021

The vaccine status report will be updated every Tuesday. 

We are still moving toward our goal of 90% second doses, with people continuing to receive both first and second doses at public health clinics, pharmacies, hospitals, and primary care.


  • Of the region’s population 12 years of age and over, 92.5% have first doses and 86.8% have second doses (as of September 5th, 2021).
  • 1,228 first doses were administered last week.
  • In youth ages 12 to 17, 82.9% have first doses and 72.6% have second doses.
  • In ages 18 to 29, 75.2% have first doses and 64.5% have second doses.
    • We encourage those 18–29 to check out the options for getting vaccinated below.
  • Our vaccination dashboard has all the details and will be updated again next Tuesday, September 14th.

Vaccine Clinics

  • A number of clinics are still available in various communities: check our website for the up-to-date times and dates: https://healthunit.org/health-information/covid-19/protection/vaccine-clinics/ - Some locations have changed so remember to check the listing.
  • Letters of consent will be sent to all parents of students in Grade 7 and up. Any parent wishing for their child to get COVID-19 immunization at school can send in the consent form.

Vaccine Policies

  • We developed a page on our website for workplaces that have questions about developing their own policies for vaccination amongst their employees or about having a clinic on-site for employees.

Vaccine Certificate

  • Beginning September 22nd, 2021, Ontario will require proof of vaccination focused on indoor public settings. All Ontarians who registered their vaccines are encouraged to download their vaccine receipt as proof of their vaccine status until an enhanced vaccine certificate with a QR code is available. You can also call the Provincial Vaccine Booking Line at 1-833-943-3900.
  • If you received vaccinations outside of Canada there is a New Option to Submit Out of Province COVID-19 Vaccination Records.
  • Effective September 8th, 2021, the email sent to clients upon receiving their COVID-19 vaccine, OR manually triggered by Provincial Call Center/PHU, after the client has been verified, through COVaxON will not have the vaccination receipt PDF attached. The new vaccination receipt email will now contain a secure individualized URL instead. Using the URL clients will be able to access/download all their vaccination receipts through the COVID-19 Patient Portal. Clients will be required to enter their Ontario Green Photo Health Card, Red and White Health Card, or their COVID ID (assigned by a PHU), as well as their month of birth, in order to access their vaccination receipt(s).  Clients without an existing Ontario Green Photo Health Card, Red and White Health Card or COVID ID will not receive the vaccination receipt email/URL and will be required to contact their PHUs to get a COVID ID assigned.

Provincial Third Booster Doses for Selected Populations

  • Those eligible for a third dose can bring a letter into one of our clinics from their physician stating they are eligible.

How to Get Vaccinated

  • All those born in 2009 and earlier are eligible for a first dose anytime and can get a second dose:
    • 21 days after first dose of Pfizer
    • 28 days after first dose of Moderna (NOW approved for anyone born 2009 and earlier)

Remember it is important to continue to follow precautions if you have one (1) or even two (2) vaccine doses. We need to keep protecting each other until we are all fully vaccinated.

For more information on COVID-19 vaccines, visit the COVID-19 Protection and Vaccines section of our website.

Changes for Household Members of High-risk Contacts

High risk contacts are individuals who have had a close contact with a COVID-19 positive individual and are informed by public health that they are a high risk contact. High-risk contacts must isolate for 14 days from last exposure, even if their test result comes back negative.

All household members of a high-risk contact will be asked to  stay at home for the duration of the high-risk contact’s isolation period, except for essential reasons . Essential reasons include attending work or school/childcare, errands for food, medication, and essential medical appointments – leaving the house for these essential reasons is allowable as long as no one in the household develops COVID-19 symptoms. Non-essential visitors must refrain from entering the home during the isolation period.

Changes for Household Members of Symptomatic Individuals: Quarantine

If someone is experiencing symptoms of COVID-19, the entire household must  quarantine, without exemption, even for essential reasons , until a negative test result is received, or an alternate diagnosis is received from a healthcare professional. If the symptomatic person chooses not to get tested, then they must isolate until 10 days have passed from symptom onset and they are feeling better, and their household members must isolate for 14 days from their last close contact with the symptomatic person. If the symptomatic person cannot isolate from the rest of the household, all household members must quarantine for 14 days, starting from the end of the symptomatic individual’s isolation period.

Changes to the School and Childcare Screening Tool

Daily screening for staff, students and children must take place every day before attending school or childcare. The province has updated the  school and childcare screening tool .

Staff, students, and children with any new or worsening symptoms of COVID-19, even those with  only one symptom  must stay home (self-isolate)  without exemption  until:

  • they receive a negative COVID-19 test result and symptoms are improving with no fever, and they are feeling well enough to go to school, OR;
  • they receive an alternative diagnosis by a healthcare professional, OR;
  • it has been 10 days since their symptom onset and they are feeling better.

“These changes, along with the current COVID-19 precautions, are key to prevent the spread of the COVID-19 virus including any variant that may come into our region,” states Dr. Paula Stewart, Medical Officer of Health for the Leeds, Grenville and Lanark District Health Unit.

The Health Unit recognizes that these changes will affect local individuals, families, and businesses. Information about resources available to provide support can be found on the Health Unit’s website:  https://healthunit.org/about/ health-equity/covid-19/ . For more information on COVID-19, please visit:  https://healthunit.org/ coronavirus/  or call 1-800-660-5853. You can also connect with LGLHealthunit on Facebook and Twitter for public health updates.

Getting Back to School and Daycare

Health Units have had many questions about COVID-19 from families with children attending child care centres, and families with children and youth in schools.  

We already know that COVID-19 is spread through droplets from a cough, sneeze or singing by someone who is infectious to someone who is close to them. This is a good time to remember that the droplets can land up to two metres away and can survive for a few hours on hard surfaces. Symptoms may look like a cold (sore throat, runny nose, cough, fever, headache) or other symptoms like vomiting and diarrhea. Symptoms can develop up to 14 days after being infected – usually two to five days.

Public health and school boards are asking parents to use an anonymous online screening tool (also available in printable version) each day to provide direction about what to do if a child is experiencing symptoms. This should become part of your family’s morning routine. Teachers, school staff and any other individuals entering the school will also be asked to self-screen using the COVID-19 self-assessment tool, and follow its directions.

The Leeds Grenville and Lanark District Health Unit has been working with the Schools Boards in our regions as well as the Eastern Ontario Health Unit to implement the Ministry of Education Guidelines for child care and school re-opening. The Guidelines are based on the key public health measures that have helped us “flatten the curve” and keep cases low in our communities. We are promoting that people be COVID – SMART to reduce the spread of COVID-19 in all regions – see a link to what this acronym means here: https://healthunit.org/health-information/covid-19/gatherings-social-circles/  

Preventing and minimizing transmission is our priority. Our case and contact management team is ready 7 days a week to investigate new positive COVID-19 cases and trace who might have been exposed. Public Health will be involved at every step and are ready to answer questions and offer guidance related to symptoms and testing. 

Public Health will contact all the families of children/youth, as well as teachers and others who might have had close contact (less than 2 metres) with an individual with COVID-19. Close contacts are required to stay at home for 14 days, or as directed by public health, and will be informed about testing requirements. The school will also activate infection control procedures such as cleaning and disinfection of the classroom and any other affected areas of the school. Parents of children/youth will be notified that someone has tested positive for COVID-19 in their child care centre or school.

If there is an outbreak at the school (two or more cases linked from within the school), public health will determine, through investigation, whether class cancellations or school closure are necessary. The status of cases and outbreaks will be posted on the websites of schools that have a website, school boards and their respective health units. The LGL area will be listed here: https://healthunit.org/health-information/covid-19/local-cases-and-statistics/schools/

“Timely and transparent communication with families and the school community is important to us,” says Dr. Paula Stewart, Medical Officer of Health for Leeds, Grenville and Lanark District Health Unit. “Providing specific guidance to parents if there is a case in a child care centre or school can help respond to people’s concerns.”

While the child care and school communities will be kept informed through information on the website, it’s important to remember that public health has an obligation to protect the privacy of any individuals who are suspected and confirmed to have COVID-19.

“We also are committed to respecting children’s privacy and ask that people be kind and resist the temptation to speculate about absences or share rumours about possible cases – especially on social media,” Stewart continues. “Kindness and compassion need to be shown at all times.”

For more information on COVID-19 and the re-opening of schools, please visit the Leeds, Grenville and Lanark District Health Unit’s website at https://healthunit.org/health-information/covid-19/schools/ or call 1-866-236-0123.

To view your local school board’s return-to-school plan, visit their website:


Infographic which demonstrate proper technique for handwashing.

Social Protocols

During this difficult time, it is imperative that businesses such as grocery stores, pharmacies, etc. remain open to service your family’s needs.  Staff in these essential businesses should be protected from a health and safety perspective.  In order to help ensure their health and safety, the public is encouraged to follow social protocols such as:

  • Limiting the number of people from your family attending the stores to pickup the supplies you need;
  • Practicing social distancing while shopping, waiting in line or in front of workers;
  • Being respectful as staff practice extra sanitizing protocols which may take more time, but will also protect you as a consumer;
  • Consider thanking the workers for their services;
  • Expecting line-ups and delays, so ensure enough time when heading out to run your errands

Social Distancing and Self-isolation

Social (Physical) Distancing

Social (physical) distancing is proven to be one of the most effective ways to reduce the spread of illness during an outbreak.  It means making changes in your everyday routines to minimize contact with others including:

  • Avoiding crowded places and non-essential gatherings;
  • Avoiding common greetings, such as handshakes;
  • Limiting contact with people at higher risk (e.g. older adults and those in poor health);
  • Keeping a distance of at least 2 arms lengths (approximately 2 metres) from others as much as possible.

If possible:

  • Use food delivery services or online shopping;
  • Exercise at home or outside;
  • Work from home


Social Self-Isolation

It is critical that people who are returning from travel outside of Canada, follow the strong recommendations of Dr. Williams, Ontario’s Chief Medical Officer of Health and self-isolate for 14 days when you and your family return. This means staying at home and avoiding contact with other people to help prevent the spread of disease to members of your family who may not have travelled with you or to your community.

If you think you or a family member have coronavirus (COVID-19) symptoms or have been in close contact with someone who has it, in addition to self-isolation, please take the self- assessment test here to help determine how to seek further care. This site will also provide you with all the information you need to keep you and your family healthy and safe.

For further information on these two topics, please see below:

Ontario Tele-Health Self-assessment tool

Ontario Tele-Health has posted a self-assessment tool for COVID-19 to determine if you seek further care.

Federal and Provincial Announcements and Resources

Federal Government

The Government of Canada is maintaining a website with the latest information on how COVID-19.

Provincial Government

The Province of Ontario is maintaining a website with the latest information on how the government continues to protect Ontarians from COVID-19.

Leeds, Grenville and Lanark District Health Unit

The Health Unit is continuing to update their website when any new information regarding COVID-19 becomes available. 

What should you do if you have respiratory systems (e.g. cough, fever, or shortness of breath) after travelling to an affected area?

Call your health care provider and tell them about your symptoms. After hours, or if you do not have a health care provider contact Telehealth Ontario at 1-866-797-0000. Do not visit your health care provider or a walk-in clinic without calling ahead to outline your symptoms and travel experience.

The Leeds, Grenville and Lanark District Health Unit has expanded capacity for incoming enquiries.

The main number to call is 1-800-660-5853.

The local Smiths Falls office number is (613) 283-2740.

  • General COVID-19 Enquiries - Ext. 2499, available weekdays, from 8:30 a.m. until 4:30 p.m. and on weekends from 8:30 a.m. until 12:00 noon.
  • Enquiries from Health Care Providers or for members of the public reporting symptoms -  Ext. 2222, available 8:30 a.m. until 4:30 p.m. seven days a week.
  • Duty Desk, (Public Health Inspectors) for business operator enquiries -  Ext. 2308, also available 8:30 a.m. until 4:30 p.m. seven days a week.
  • After hours crisis line (613) 345-5685.

For additional Questions and Answers, please follow the link below to the Leeds, Grenville, Lanark District Health Unit  https://healthunit.org/coronavirus/

Covid-19 Assessment Centre Opens in Almonte

A new COVID-19 Assessment Centre in Almonte is now open. The Centre is being operated by physicians and staff from Almonte General Hospital, Carleton Place & District Memorial Hospital and Lanark County Paramedic Service, in partnership with the Leeds, Grenville & Lanark District Health Unit (LGLDHU). This Centre is exclusively for the purpose of COVID-19 assessments.

The Assessment Centre is located at the corner of Spring Street and State Street in the brick building behind the Almonte General Hospital Emergency Department and will be open from 12 to 8 pm. Parking is available at the Centre and there is signage to guide patients to the appropriate entrance.

Appointments Are Required
Residents with mild to moderate symptoms should contact their primary care provider for a referral to the Assessment Centre. Those who do not have a primary care provider should call the Health Unit at 1-800-660-5853 ext. 2499 for a referral. Once a resident has been referred, the Assessment Centre will call to confirm the appointment time. Anyone experiencing severe symptoms such as difficulty breathing should call 911 or go to a hospital emergency room.

The Assessment Centre is not open for walk-in visits. It is for people who have worsening, but not severe, COVID-19 symptoms (such as fever and cough). Not everyone will be tested. Testing will be based on Ministry of Health guidelines.

For the latest updates on COVID-19, please visit the Leeds, Grenville and Lanark District Health Unit website at www.healthunit.org. For the latest updates from AGH, please visit www.agh-fvm.com/coronavirus.

Lanark County Parademics Home Assessment Unit

Lanark County Paramedic Service (LCPS) Paramedics are teaming up with the Leeds, Grenville & Lanark District Health Unit to conduct in-home assessments and COVID-19 testing. 

This mobile unit is dispatched to individuals living in long-term care facilities and retirement residences, as well as to those individuals who are isolated and have mobility challenges. 

This service is available by contacting the Leeds, Grenville, & Lanark District Health Unit at 1-800-660-5853.

The goal is to help provide better access to testing and assessments for those high-risk individuals including seniors, the immunocompromised, people with underlying health conditions, and those with mobility issues. This service helps to reduce pressures on our 911 system as well as our local emergency departments. 

As a reminder, if you are concerned about possible symptoms of COVID-19, please complete the online self-assessment tool at https://covid-19.ontario.ca/self-assessment/#q0 and follow the guidance provided.  If further clinical assessment is advised, call your health care provider or the Health Unit.  If you are having severe difficulty breathing or experiencing other severe symptoms, call 911 immediately.

Lanark County Food Bank

The Hunger Stop (Lanark County Food Bank) is facing a surge in demand given the current situation. Please continue to support if you have the means by donating funds, items at grocery stores or by making an appointment to drop off to the facility directly by calling 613-257-8546. A list of the most needed items is available on their website.

Slowing the Spread of Covid-19 While Grocery Shopping

The Leeds, Grenville, Lanark District Health Unit has suggested the following practices which will also help reduce your exposure in the grocery store setting, and protect those who are providing this vital service.

If you are sick do not go out and shop.  STAY HOME.

If you have arrived home from travelling, DO NOT SHOP, ask a friend or family member to help or take advantage of on-line curb side services or grocery delivery services

Keep Clean

  • Clean the handle of your cart
  • Bring your own wipes and hand sanitizer, although the stores have been trying hard to keep a public stock the supplies are short. 
  • Wash or sanitize your hands as you enter and after to get into your car
  • If you use reusable bags or containers, clean and sanitize these between uses

Keep your distance

  • Avoid shopping in large groups
  • Keep your distance from other shoppers and employees while in the store, 2 arms-length from each other is an easy way to measure your distance. 
  • Avoid common greetings, such as handshakes. Use a simple wave and a smile
  • If the grocery store seems busy, come back another time to prevent large gatherings
  • Offer to grocery shop for those who are self-isolating or those who may be at higher risk like older adults and those in poor health

Keep Safe

  • Remember everyday food safety practices such as separating raw meat from ready to eat food in your cart
  • Wash fruits and vegetables when arriving home and before eating
  • Please do not hoard, when you do this your friends and neighbours may go without.