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Welcome to Carleton Place

On behalf of Council and our staff, welcome to the Town of Carleton Place.

Thank you for choosing our beautiful town as your home. We have a lot to offer with excellent services, beautiful parks & recreation facilities, education institutions, childcare centres, hospital, the beautiful Mississippi River and a four-lane highway into the City of Ottawa. We also have access to a 61 kilometres multi-use trail known as the Ottawa Valley Recreation Trail which goes from Smiths Falls through Carleton Place and to Mattawa. We are fortunate to have some of the ‘big box’ stores that you will find in the city, yet we retain a small-town feel as you visit the many shops that line our main street.

You will find many festivities and events year-round from the annual Bridge Street Summerfest that takes place on the August long weekend to our annual night-time Santa Claus Parade where you will see many festive floats with hundreds of lights. In our Market Square, you will find our Farmers’ Market operating from May to October where you can shop for local produce, canned preserves, fresh baked goods and much more. We are also home to the oldest continuously operating Canoe Club in Canada, the Carleton Place Canoe Club. From fishing, snowmobiling, hiking, swimming, and paddling, there is always something to see or do in Carleton Place.  

Whether you are looking for a place to visit, live or build a business, you are always welcome in Carleton Place

 Please feel free to contact us should you have any questions.

Sincerely,

Doug Black

Mayor, Town of Carleton Place


Municipal Contacts

Role - Function Contact Name Phone Number Email
General Inquiries   613-257-6200 info@carletonplace.ca
Public Works - After Hours Emergency   613-257-2253  
Animal Control   613-809-7048  
Arena   613-257-1690  
By-Law Enforcement   613-257-5688 bylaw@carletonplace.ca
Chief Administrative Officer Diane Smithson 613-257-6255 dsmithson@carletonplace.ca
Chief Building Official Lennox Smith 613-257-6214 cbo@carletonplace.ca
Childcare Services Tracey Freill 613-257-0597 tfreill@carletonplace.ca
Clerk Stacey Blair 613-257-6212 sblair@carletonplace.ca
Communications Amanda Charania 613-257-6222 acharania@carletonplace.ca
Community Programmer Jessica Hansen   jhansen@carletonplace.ca
Director of Protective Services Pascal Meunier 613-257-5526, ext. 1 pmeunier@carletonplace.ca
Director of Public Works Guy Bourgon 613-257-6209 gbourgon@carletonplace.ca
Library CEO Meriah Caswell 613-257-2702 mcaswell@carletonplace.ca
Manager of Recreation and Culture Joanne Henderson 613-257-1690 jhenderson@carletonplace.ca
Director of Development Services Niki Dwyer 613-257-6202 ndwyer@carletonplace.ca
Pool   613-257-1005 cppool@carletonplace.ca
Treasurer Trisa McConkey 613-257-6221 tmcconkey@carletonplace.ca
Water Billing and Tax Inquiries Jennifer Muoka 613-257-6218 jmuoka@carletonplace.ca
Waste Collection and Drinking Water Inquiries Sharyl-Anne Andrews 613-257-6208 sandrews@carletonplace.ca

News and Public Notices

The Town of Carleton Place website (www.carletonplace.ca) is the Town’s official source for information on municipal matters, services, events, news, and public notices.

Residents are encouraged to visit the Town of Carleton Place website on a regular basis and/or subscribe to our CP Scoop newsletter.

The Town of Carleton Place also utilizes social media to share community events and municipal information.  Please like and or follow our social media accounts:

Facebook Icon

www.facebook.com/CarletonPlaceTownHall

Twitter Icon - Blue Bird@Carleton_Place

Waste Collection

The Town of Carleton Place would like to encourage all our residents to download the Carleton Place Waste Solutions App to receive your waste collection schedule and information about different waste disposal options.  The app also contains a waste wizard to assist residents with disposal issues.  Residents can sign up to receive waste collection reminders and to be informed if there is a delay in waste collection or in the event of an emergency.

Residents are required to have garbage and recycling at the curb by 7:00 a.m. on their scheduled collection day. 

Residents are permitted one bag of waste each week unstickered.  Any additional bags require garbage stickers which can be purchased at the Town Hall, Shoppers Drug Mart (315 McNeely Ave.) and the Visitor Centre (170 Bridge Street) for the cost of $3.00 per sticker.  Large items require 4 stickers.

If you live in a multi-residential building with five or more units, please consult with your property manager for waste collection information.

The Town has a dual stream recycling program, which requires residents to separate their paper products from the containers (glass, metal, and plastics).  Paper products are to be placed in your blue bins and containers in your yellow bins.  Residents can obtain recycling bins at no cost from the Carleton Place Town Hall.  Residents need to provide proof of residency.

Curbside leaf collection occurs twice a year during designated times.  Information on the leaf collection is available through the waste app, posted on the Town of Carleton Place website, and in Municipal Matters in the Carleton Place newspaper.  Residents can also utilize the compost yard (128 Patterson Crescent) to dispose of leaf waste May through November during posted hours.

The Household Hazardous Waste Depot located at 128 Patterson Crescent is open each Saturday 8:00 a.m. to 12 noon from mid-May to early September.  Please check the app or the Town’s website for exact dates.

If you have any questions regarding waste or recycling collection, please visit our website or call the Public Works Office at (613) 257-2253.

Winter Maintenance

The Town of Carleton Place has overnight winter parking restrictions.  The primary purpose for the overnight parking restrictions is to have the ability for Public Works to properly maintain the safety of our roadways throughout the winter season. This system also allows the Town of Carleton Place to optimize operational efficiencies and maximize our limited staff resources, from both the Public Works and By-law Departments.  

From November 15th through to April 1st, overnight on-street parking is strictly prohibited between the hours of 12:00 a.m. and 7:00 a.m., regardless of weather conditions, to allow for thorough and efficient winter maintenance operations.  The Town has a legal responsibility to provide safe roadways for our community and to maintain our streets and sidewalks in accordance with Provincial Minimum Maintenance Standards.

Vehicles parked in violation of the ban will be ticketed and towed to the Public Library parking lot at 101 Beckwith Street.

The Town of Carleton Place has identified five (5) parking lots with designated parking spaces for residents to safely park their vehicles overnight should they need additional parking.

Finance and Taxes

Water Bills are due at pre-determined dates each January, April, July, and October.

Taxes are also due on pre-determined dates each year and are collected in March, June, August, and October.

Residents can complete a pre-authorized payment plan application form to pay taxes and/or water bills. By submitting this form, you are authorizing the Town of Carleton Place to debit your account for the payment of taxes and/or water billings as chosen for the option indicated.

Emergency Services

For all emergencies related to police, fire or ambulance, please call 9-1-1

Police – The Town of Carleton Place is serviced by the Ontario Provincial Police (OPP) and their office is located at 15 Coleman Street.  Should a resident have an emergency we urge you to call 9-1-1, however if you wish to speak to someone at the local Detachment, residents can call (613) 257-5610.  If you wish to report a matter of a non-emergency nature, please call 1-888-310-1122.

Fire Department – The Ocean Wave Fire Department is located in the same building as the OPP at 15 Coleman Street.  The Town of Carleton Place has two Fire Prevention Officers, a Deputy Fire Chief, a Fire Chief and the remaining firefighters are volunteers from in and around the Carleton Place community.  Should you need to contact the Fire Department for a non-emergency issue, please call (613) 257-5526.

Hospital – The Carleton Place & District Memorial Hospital is located at 211 Lake Avenue East (613-257-2200).

By-law Enforcement – It is the responsibility of our By-law Enforcement team to enforce local by-laws such as property standards, lawn watering restrictions, illegal parking, winter parking restrictions, and other municipal by-laws.  Residents can view the most used by-laws and Town policies on the Town’s website.  Should you wish to speak with a By-law Officer, please call (613) 257-5688.

Living In A New Subdivision

The Town of Carleton Place has prepared a guide directed towards residents who have moved into a new home, and into a new development within the Town of Carleton Place.
 

Carleton Place Public Library

The Carleton Place Public Library is located at 101 Beckwith Street and offers a variety of programs for children, adults and seniors.  The Carleton Place Library offers Book Clubs, public Wi-Fi, and passes to Ottawa Museums, the National Art Gallery, Gatineau Park ski trails, parking for provincial parks, and more at no cost for up to a family of five (5) members.

Please visit the library website www.carletonplacelibrary.ca.

Carleton Place Childcare Services

Carleton Place Childcare has provided quality, licensed programs for over 35 years.  We have two (2) locations in town offering care to our community.  Our Francis Street location (613-253-0597) offers care for infants, toddlers, and preschoolers while our Carambeck location (613-257-1625) offers care for school age children.  For more information, or to put your child's name on the waitlist, please visit the Carleton Place Childcare Services website.

Recreation and Culture

The Carleton Place Recreation and Culture Department offers an extensive amount of opportunities to all ages!

Carleton Place Aquatic Centre: Located at 359 Bridge Street, Pool programs and services.

Carleton Place Arena: Located at 75 Neelin Street, Arena programs and services.

Carleton Place Boat Launch & Docks: Information on boat launch passes and community dock information.

Carleton Place Parks: Full listing of Carleton Place’s community parks.

Carleton Placed Trails: Full listing of Carleton Place’s trails.

Recreational Amenities: Information on additional recreational amenities (sports fields, outdoor rinks, etc.).