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Carleton Place

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Covid-19 - Update #7

March 21, 2020

Contact:        Diane Smithson,

                    Chief Administrative Officer



As COVID-19 pandemic is evolving quickly and updates are emerging daily, we want to assure our residents that the Town is monitoring new information as it becomes available in order to be able to ensure the health and safety of our residents. 

Thank you!

We would like to thank all workers who are working tirelessly to ensure the residents of Carleton Place have the necessities they need on a daily basis.  Please remember to thank these workers when you see them. 

A reminder to be careful what you flush

Wet wipes, paper towels and facial tissues can clog pipes

We recognize that many residents may be increasing their use of disinfectant wipes, paper towels and facial tissues in response to COVID-19.

We would like to remind residents not to flush wet wipes of any kind. Despite what some packaging says, wipes are not flushable. Paper towels and facial tissues also do not belong in the toilet. These items cannot be flushed because they do not break down like toilet paper does.

If wipes, paper towels and facial tissues are flushed, they can cause blockages in pipes – which may lead to sewage overflows in your home or business.

Further down the line, these items can clog sewers and cause sewage overflows into streets and the natural environment. They can also cause costly damage to local wastewater infrastructure.

The only things that should be flushed are the 3Ps: Pee, Poo & (toilet) Paper. No exceptions. Please put used wipes, facial tissues and paper towels in the garbage.




Thank you for working with us to keep our community’s pipes and sewers clear and our wastewater infrastructure functioning smoothly.

If you have any questions, please contact the Public Works Department 613-257-2253

Leeds, Grenville, Lanark District Health Unit Updates

All Sexual Health Clinics will be closed to walk-ins & non-emergency services starting Monday, March 23, 2020. Appointments are made for high priority only. During the closure, call 1-800-660-5853 to speak with a nurse for Sexually Transmitted Infection (STI) testing & treatment, birth control or Plan B. 

Due to COVID-19, all our Immunization Clinics will be closed until April 30, 2020. A staff member will call to cancel or reschedule current appointments. If you have concerns relating to immunizations, please call 1-800-660-5853 and ask to speak to a member of our immunization team.


Library Update

The doors may be closed, but library staff are busy thinking of ways to help our community through social distancing.  Here’s what’s new:

  • Account registrations and renewals by phone or email.  Call the library at 613-257-2702 Monday to Friday, 9:30am to 4:30pm, or email us at library@carletonplace.ca
  • Books!  Come browse a table of free books outside the library Monday to Saturday. 
  • New eBook and eAudiobook options: visit our eResources page at https://bit.ly/2xbcIGi to see all the great collections available to you.
  • Daily activity ideas from our Children’s Librarian Heidi on our Facebook Page: https://www.facebook.com/CarletonPlacePublicLibrary


Be sure to check our Facebook page for updates!





Ontario Tele-Health COVID-19

Ontario Tele-Health has posted a self-assessment tool for COVID-19 to determine if you seek further care.  Please follow this link to access the tool:



Federal Economic Response Plan

Please see information about Prime Minister Trudeau’s Economic Response Plan to address impacts to individuals and businesses during this COVID-19 crisis:



Water Service Reinstatement

The Carleton Place Public Works Department is aware that there may be Carleton Place Residents returning home from out of country sooner than originally planned.

If you had the Town turn off your water supply prior to your travels and need it turned back on at a date or time that is outside normal working hours, please contact the Public Works Department’s After-Hours Operator at 613-257-2253. There will be no additional charges applied at this point in time relating to after-hours response.  

We still ask that there be someone home in order to ensure that there are no issues inside the home once water flow is reinstated.

Carleton Place Public Works Staff will be implementing all Public Health recommendations in performance of their responsibilities and will be asking anyone that has travelled outside the country to make our staff aware and maintain self-isolation during the process of getting water services reinstated.