Water and Sewer
Family cycling along trail in Carleton Place
Girl lifting kayak out of the river at the Canoe Club in Carleton Place
Boats docking Riverside Park
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Water and Sewer
For questions regarding your water bill, please contact Jennifer Muoka at (613) 257-6218
Water and Sewer Rates Explained:

Effective January 1, 2016 the rates for water, sewer and pollution control plant charges will increase by 2.15% (By-law 42-2015).   This rate increase is to fund capital requirements as well as the inflationary increases for operating and maintenance costs at the Sewage and Water Plants which are operated through contracts with the Ontario Clean Water Agency.  The municipality also maintains the underground infrastructure, water tower and pumping stations that are in place to move the water and wastewater from the water plant to homes and businesses and back to the sewage plant.

Capital Projects for 2016 include work to replace sewer and water infrastructure located under Pattie Drive at an estimated cost of $800,000; this will be the first of 2 phases of work in this area and will require the municipality to bring forward funds set aside for work in 2017 at a cost of $400,000.  The work in this area was originally planned to be done from 2016–2019 at an annual expenditure amount of $400,000.  When the work is completed after 2017 the municipality will have $800,000 of unfinanced expenditures to be funded from work that was originally planned for 2018 & 2019.  Ongoing major maintenance work at both the Sewage and Water Plants will be completed at a cost of $300,000.  Environmental monitoring of the Lake Ave East site for contamination will continue an estimated annual cost $88,000. Replacement of the Bar Screen located at the Sewage Treatment Plant will be reviewed with estimated replacement cost being $225,000.

The municipality has identified a new pumping station requirement to service North and South of Highway 7 in the south east part of the municipality in 2016.  The total estimated cost is to be $4,650,000 with developers responsible for $4,100,000 of these costs.  Growth monies are continuing to be set aside to fund an extension of the DAF Forcemain in 2021 at a cost of $1,900,000 along with expansion to the Water Reservoir at a cost of $3,850,000 in 2025.  This is to be followed by a Sewage Plant Expansion in 2027 at an estimated cost of $11,000,000 which is to be funded from new growth within the community.  We estimate that the growth reserve will have $6,200,000 in 2016 with plans to utilize $4,100,000 of these funds as a loan to developers for the pumping station noted above.  We have one significant non growth project to upgrading at the Sewage Plant to provide Tertiary Treatment in 2028 at an estimated cost of $2,800,000.

Below are the new rates effective the first quarterly billing in 2016:
Quarterly Rate Description Full Service Full Service Less: Outside Taps Full Service Plus: Private Swimming Pool
1 or 2 persons 209.72 187.86 239.10
3 to 5 persons 220.30 198.48 249.68
6,7 or 8 persons 231 209.26 260.38
9 or 10 persons 237.96 215.98 267.34
Additional Persons 4.98 4.98 4.98

Useful Reports and Documents

General Description of System

The sanitary sewer collection system and water distribution system includes manholes, water valves and chambers, and fire hydrants.

The operation and maintenance of the Water Treatment Plant, Wastewater Treatment Plant, wastewater pumping stations, and Water Tower is contracted by the Town of Carleton Place to the Ontario Clean Water Agency.

Town of Carleton Place Sewer and Water Lateral Policies

The Town also assumes responsibility for the structural integrity of sewer and water services from the main lines to the property line. The property owner is responsible for sewer and water services from the property line to the house. The exception to this policy is if there is a blockage in a sewer lateral, it is the property owner's responsibility from the house to the mainline. This is in place as the house is the only source that a blockage can originate from.

This same principle would apply for a water service that is leaking, the Town assumes responsibility if the pipe is leaking from the mainline to the property line. The property owner is responsible from the property line to the house. The exception is if the water line is frozen, the Town will provide assistance to thaw the frozen line as it is difficult to determine where the line has actually frozen. The Town may discontinue the provision of this service if the Town undertakes remedial action to ensure the portion of the water line on the Town property is adequately protected from ground frost, and the property owner does not undertake similar remedial action.

Drinking Water Quality Management System
In May 2000, the Walkerton municipal drinking water system became contaminated with E.Coli. Seven people lost their lives and thousands more became ill. The Provincial government launched an inquiry led by Justice O'Connor and his findings changed the water industry. In Part 2 of his report, he recommended the implementation of a quality management system for the municipal drinking water system (DWQMS). The Town of Carleton Place is currently implementing the DWQMS and has createda power point presentation to inform the public about the DWQMS. If you have any questions, or would like to view the Operational Plan for the Distribution System, please contact the Public Works office, 257-2253.

Safe Drinking Water Act Section 14(4)

In accordance with Section 14(4) of the Safe Drinking Water Act, should any resident of Carleton Place wish to view the Service Agreement between the Town of Carleton Place and the Ontario Clean Water Agency, please call 613-257-2253 to make an appointment to view the agreement.