Asset Management Surveys - Land Improvements

Asset Management – Land Improvements Survey

What is your name and role? If you would prefer to remain anonymous, please leave this portion blank.

This part of the survey is based around understanding your experience as an employee of the Town around the service delivered for the land improvements (which consist of boat launches, parking lots, fences, parks & playing fields, playground structures, splash pads as well as trails). Please answer the following questions honestly:

How responsive is the Town to repair issues when faults in land improvements are reported/detected?

Extremely Responsive

Somewhat Responsive

Neutral

Somewhat Unresponsive

Extremely Unresponsive

Do you believe that using age-based condition is sufficient for portions of this portfolio?

Yes

I don’t know

If not, which assets do you think would pose problems with this approach? Check all that apply.

Boat Launches

Parking Lots

Fences

Parks and playing fields

Playground structures

Splash pads

Trails

Do you feel that staff/professional based assessments on current condition would be more appropriate for these assets?

Yes

I don’t know

Are there adequate resources (staff and money) to maintain the land improvements?

Yes

I don’t know

Do you agree with the current approach to lifecycle and maintenance activities performed on the Town's land improvement assets?

Yes

I don’t know

Are you a member of the team responsible for land improvements?

Yes

If yes, what are the biggest challenges you face in providing services as a member of the team?

The following questions are based around the current levels of service and your thoughts around them as they relate to the Town’s Land Improvements. Levels of service are the standards and expectations set for performance, quality and efficiency of municipal assets and the services they deliver within the municipality.

Service Attribute:

Scope

Level of Service Description:

Distance between a park and the closest residence.

Current Level Achieved as Reported in 2024 AMP:

0.5 km

Based on your experience, do you think that the value for this level of service should increase, decrease, or is it at an adequate place for the community?

Should be Increased

Should be Decreased

Current Level is Satisfactory for the Community

I don’t know

Please provide your rationale for your answer to the previous question. If pertinent, please include the value you believe the Town should strive for.

What confidence do you have in the ability to use current data to calculate this level of service?

Complete Confidence

Some Confidence

Neutral

Some Lack of Confidence

Complete Lack of Confidence

Service Attribute:

Quality

Level of Service Description:

% of land improvements that are in fair or better condition

Current Level Achieved as Reported in 2024 AMP:

71%

Based on your experience, do you think that the value for this level of service should increase, decrease, or is it at an adequate place for the community?

Should be Increased

Should be Decreased

Current Level is Satisfactory for the Community

I don’t know

Please provide your rationale for your answer to the previous question. If pertinent, please include the value you believe the Town should strive for.

What confidence do you have in the ability to use current data to calculate this level of service?

Complete Confidence

Some Confidence

Neutral

Some Lack of Confidence

Complete Lack of Confidence

Service Attribute:

Accessibility

Level of Service Description:

% of parks meeting AODA standards

Current Level Achieved as Reported in 2024 AMP:

68%

Based on your experience, do you think that the value for this level of service should increase, decrease, or is it at an adequate place for the community?

Should be Increased

Should be Decreased

Current Level is Satisfactory for the Community

I don’t know

Please provide your rationale for your answer to the previous question. If pertinent, please include the value you believe the Town should strive for.

What confidence do you have in the ability to use current data to calculate this level of service?

Complete Confidence

Some Confidence

Neutral

Some Lack of Confidence

Complete Lack of Confidence

Service Attribute:

Performance

Level of Service Description:

Capital Reinvestment Rate – The measure of funding allocated towards saving for future capital investments. (Higher is typically better)

Current Level Achieved as Reported in 2024 AMP:

1.8%

(For reference, the Town’s target re-investment rate in the 2024 AMP is 5.5%)

Based on your experience, do you think that the value for this level of service should increase, decrease, or is it at an adequate place for the community?

Should be Increased

Should be Decreased

Current Level is Satisfactory for the Community

I don’t know

Please provide your rationale for your answer to the previous question. If pertinent, please include the value you believe the Town should strive for.

What confidence do you have in the ability to use current data to calculate this level of service?

Complete Confidence

Some Confidence

Neutral

Some Lack of Confidence

Complete Lack of Confidence

Ideas for Additional Levels of Service Please list any recommendations you have below for additional Levels of Service you think would be beneficial for the Town to track. Example: – The total water consumption per acre or facility, or percentage of water usage reduction year over year (such as through efficient irrigation systems). Please note that any additional Levels of Service will need a method or avenue for tracking. Please list your recommendations below: