Asset Managment Surveys – Vehicles and Equipment Asset Management – Vehicles and Equipment Survey What is your name and role? If you would prefer to remain anonymous, please leave this portion blank.This part of the survey is based around understanding your experience as an employee of the Town around the service delivered for the Town’s vehicles and equipment. Please answer the following questions honestly:How satisfied are you with the availability of vehicles and equipment owned by the Town? Extremely Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Extremely Dissatisfied How satisfied are you with the condition and cleanliness of Town owned vehicles and equipment? Extremely Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Extremely Dissatisfied How responsive is the Town in addressing any issues you encounter with vehicles and equipment? Extremely Responsive Somewhat Responsive Neutral Somewhat Unresponsive Extremely Unresponsive Do you believe that using age-based condition is sufficient for evaluating conditions of the vehicles and equipment? Yes No I don’t know If no, which assets do you think would pose problems with this approach? Check all that apply Unlicensed vehicles Licensed vehicles Health services equipment Administration equipment Fire/police equipment Recreation equipment Childcare equipment Water and Wastewater equipment Do you feel that staff/professional based assessments on current condition would be more appropriate for these assets? Yes No I don’t know Are there adequate resources (staff and money) to maintain the Town's vehicle and equipment assets? Yes No I don’t know Do you agree with the current approach to lifecycle and maintenance activities performed on vehicle and equipment assets? Yes No I don’t know Are you a member of the team responsible for vehicles and equipment owned by the Town? Yes No If yes, what are the biggest challenges you face in providing services as a member of the team?The following questions are based around the current levels of service and your thoughts around them as they relate to the Town’s vehicle and equipment assets. Levels of service are the standards and expectations set for performance, quality and efficiency of municipal assets and the services they deliver within the municipality. Service Attribute: Quality Level of Service Description: % of vehicles and equipment that are in fair or better condition Current Level Achieved as Reported in 2024 AMP: 64%Based on your experience, do you think that the value for this level of service should increase, decrease, or is it at an adequate place for the community? Should be Increased Should be Decreased Current Level is Satisfactory for the Community I don’t know Please provide your rationale for your answer to the previous question. If pertinent, please include the value you believe the Town should strive for.What confidence do you have in the ability to use current data to calculate this level of service? Complete Confidence Some Confidence Neutral Some Lack of Confidence Complete Lack of Confidence The following questions are based around the current levels of service and your thoughts around them as they relate to the Town’s vehicle and equipment assets. Service Attribute: Performance Level of Service Description: Capital Reinvestment Rate – The measure of funding allocated towards saving for future capital investments. (Higher is typically better) Current Level Achieved as Reported in 2024 AMP: 3.0% (For reference, the Municipality’s target re-investment rate in the 2024 AMP is 8.8%)What confidence do you have in the ability to use current data to calculate this level of service? Complete Confidence Some Confidence Neutral Some Lack of Confidence Complete Lack of Confidence Please list any recommendations you have below for additional Levels of Service you think would be beneficial for the Town to track. Examples: – % vehicle assets with redundancy in case of outage would be beneficial. Please note that any additional Levels of Service will need a method or avenue for tracking. Please list your recommendations below:
